Whether you're negotiating with a client, partner, or supplier, doing it in English can be a challenge — especially if it’s not your first language. Here are five practical tips that can help you navigate business negotiations clearly, confidently, and respectfully.

1. Be Clear About What You Want

Before the conversation begins, decide what your goals are. Be specific, not vague. Instead of saying “We want a better price,” say “We’d like to aim for something closer to $5,000.”

2. Use Soft Language to Be Firm, Not Rude

You can say "no" without using the word "no." Try phrases like “That’s a bit outside our range” or “We were expecting something more flexible.” This helps you protect your position without offending the other side.

3. Ask Open-Ended Questions

Keep the conversation moving by using questions like “What would make this work for you?” or “Where do you have room to move?” These show that you're willing to find a solution together.

4. Confirm What You Heard

Misunderstandings are common in second-language communication. Repeat back key points to confirm. For example: “So just to clarify, you're saying the delivery would take 6 weeks, correct?”

5. Pause Before You Respond

It’s okay to take a moment before answering. You can say, “Let me think about that for a moment,” or “Can we come back to that point?” Pausing gives you time to choose your words and stay in control.